Questions? Send us an email
Contact infomation
Thank you for visiting Wovli!
We’re always happy to hear from you. Whether you have a question about your order, need assistance with a product, or would like to share your latest artwork with us, the Wovli team is here to help.You can get in touch with us using the contact options below.
You can also fill in the form below, and we’ll get back to you as soon as possible.
Frequently Asked Questions
Once your order has been shipped, you will receive a confirmation email with a tracking number and link. You can use this to check your delivery status at any time.
Delivery usually takes 5–8 working days. Once your order is dispatched, tracking information will be sent to your email.
You can track your order using the tracking link sent to your email after dispatch. If you haven’t received it, please check your spam folder or contact us.
If your order arrives damaged or incomplete, please contact us with your order number and photos of the issue. We will arrange a replacement free of charge.
If your order has not been shipped yet, we may be able to modify or cancel it. Please contact us as soon as possible.
Yes, our kits make great creative gifts for birthdays, holidays, and craft lovers of all ages.
Email: support@wovli.co.uk